Measures to help business UPDATE

19th March 2020

Coronavirus 19 – Business Support for the Retail & Hospitality Sectors in Folkestone & Hythe District

We are now in unprecedented times and the effect of COVID-19 can be felt by all.

In addition to the interventions and support announced by the Government, Folkestone & Hythe District Council is introducing a support programme for small independent businesses in the retail and hospitality sectors across the district.  This will be delivered via appropriate methods, including by remote means where necessary.

What is this programme?

A comprehensive business support package over a 6-8 week period including:

  • Individual Coaching and Business Support – personalised programme of tailored business support and coaching
  • Business skills needs assessment to address gaps and raise capability.
  • Business plan review, including scrutinising the current business plans and developing an immediate business plan to assist the business for next 6-12 months

How could my business benefit?

The support will provide a personalised programme of tailored coaching and support to help your business to address the issues it faces and to raise capability.

It will help guide your business to continue trading, as footfall declines over the coming weeks and months, support you in moving your business to trade online through social media channels and offer practical advice to help you to continue to trade.

 Who is it for?

  • Independently owned retail & hospitality businesses in Folkestone & Hythe District

If you are interested in accessing this support, please email

 Other important information

Accessing Government Business Loans

The British Business Bank who are the administrators of the business loans recently announced by Government have indicated that loans are available from 23 March 2020.  Please see link below to the British Bank website


Other websites with information that you might find useful are listed below

 Federation of Small Business

 Advice on coronavirus including links to legal helplines and FSB insurance


Advice on Mental health and wellbeing for businesses



 HMRC tax helpline for businesses affected


Facebook #SheMeansBusiness

Training sessions on a range of topics such as on how to use Instagram for business; Facebook tools to help your business. Register to join the group and you can access previous presentations at your convenience. First one held on 13 March, next one 27 March


WEBINAR on remote working and Microsoft team for SMEs hosted by Upskill Digital